Jananas

Overall, Rotman does a very good job at listening to student feedback and incorporating suggestions into future years. I think that their willingness to try and to change/fine tune the program is a real strength. One of the neat ways we, as students, can provide feedback is through anonymous emails to our professors. I sent one this week for the first time in my time at Rotman.

This is what I saw when I opened it up. Yup, that little red box is the entire window for entering text/the email. Not only does it look ridiculous against my otherwise pristine & empty white screen, its also functionally useless I can’t read what I’ve written and I certainly can’t follow my thoughts to make sure they’re coherent & sensible.

Its poor design choices like this that make me question your commitment to student feedback. By making the box so small the message I receive is that you don’t want me to send anon feedback and are willing to make the process as difficult and unpleasant as possible. For a school that touts its design focus, you might want to think about how your internal designs affect the students. If we don’t experience it, then we’re not going to act as good brand managers for you in the future. Don’t get me wrong, I like the concept of the anonymous email, you might just want to work on the execution.

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